Terms and Conditions

These terms and conditions (“Terms and Conditions”) control your use of this website Online Idea Lab (“Website”). In these Terms and Conditions, “Online Idea Lab” is referred to as the “Company”, “us,” or “we.”

The Online Idea Lab website (the ‘Site’), the educational services made available through the site and the content (the ‘Products’) are owned, operated and maintained, as applicable, by Online Idealab (‘we’, ‘our’, ‘us’, or the ‘Company’). The Site, Products and Content are, collectively, the ‘Company Products’.

By using this website or its Products and Services, You agree and warrant that you have read, understood, and agreed to be bound by these terms. Company’s privacy policy can be found at Privacy Policy Page. If you do not accept these terms, you must not use – and are not authorized to use – all or any portion of the company’s website and its products or services (as defined below).

Please read them carefully before you use the services of this site.

  • You should not unlawfully use this site; you must respect the website terms and conditions and follow the Privacy Policy.
  • Under no situations or circumstances, will the company be liable for any change in the content which it provides on the website through its products and services, including but not limited to any errors, omissions, loss, or damage experienced in connection with the use of exposure, any content made available via our products, services, or various resources such as email, blogs etc.
  • Our services are free to any user with access to the Internet. However, we are not responsible for the charges incurred for the usage of hardware, software, or internet services provider fee. Also, the user is fully responsible for the proper functioning of computer hardware and internet access.
  • You will be required to use login credentials for some of the sections on the site and the company reserves the right to block access to our services for any user who does not follow these conditions

Links and Hyperlinks Terms

This website may have links to other websites. We do not undertake any control on the content of these websites; nor are we responsible for their website content. The sole purpose of the links included are to provide users information. Hence, Online Idea Lab will not be held responsible.

  • You may not mirror or frame the homepage or any other pages of this Site on any other website or webpage.
  • Do not link to Online Idea Lab pages and subpages with spam links/anchor text, which could provide a false impression. This may create misunderstanding for the users.
  • Do not use or include copyrighted or registered trademarks, or Intellectual property images, design or content as a link to Online Idea Lab website.
  • Do not link to pages which provide pornographic content and violate human and animal rights.
  • Do not link pages to content which infringes the intellectual property of any third party, person or entity.
  • Do not link pages to content which violates any legal, regulatory, Governmental or network operator conditions or codes of practice.

Anti-Spam Policy:

Online Idea Lab recognizes the receipt, transmission or distribution of spam emails (i.e. unsolicited bulk emails) as a major concern and has taken reasonable measures to minimize the transmission and effect of spam emails in our computing environment. All emails received by Online Idea Lab are subject to spam check. Any email identified as spam will be rejected with sufficient information to the sender for taking necessary action. With this measure, along with other technical spam reduction measures, Online Idea Lab hopes to minimize the effect of spam emails. Online Idea Lab reserves the right to reject and/or report any suspicious spam emails, to the authorities concerned, for necessary action.

Refund Policy

Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, it is an instructor-led training.

As with any online transaction, there are terms and conditions that govern the Refund Policy. When you purchase a training course on Online Idea Lab website, you agree to our Privacy Policy, Terms and Conditions, and Refund policy

Our Refund Policy for Bootcamps is as follows:

Bootcamps refer to the short duration courses/workshops/seminars conducted either at the Online Idea Lab centres or at an external location. The below policy applies to courses listed under Bootcamp courses.

  • Online Idea Lab, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollment, instructor illness or force majeure events (like floods, earthquakes, political instability, etc)
  • If you wish to cancel or postpone the booking, Online Idea Lab accepts all the Cancellation and/or Substitutions requests in the form of email only.
  • In-case of any emergency or due to an unavoidable circumstance if “Online Idea Lab” cancels an Event “BootCamps, Workshops, Seminars” 100% refund will be paid to the registered/enrolled candidates/delegates within 2 working days from the date of cancellation. Participants will be notified of the same at least 2 days before the scheduled start of the event.
  • If a cancellation is done by a delegate 15 days (or more) prior to the event, 10% of the total paid fee will be deducted and the remaining amount will be refunded to the delegate.
  • If a cancellation is done by a delegate 7 to 15 days prior to the event, 50% of the total paid fee will be deducted and the remaining amount will be refunded to the delegate.
  • If a cancellation is done by a delegate within 7 days of the event, no refunds will be made.
  • Refunds will not be processed to participants who do not turn up or show up (i.e. if physically absent) for the Event “BootCamps, Workshops, Seminars”.
  • All refunds will be processed within 7 working days after the refund request is approved by Online Idea Lab.

Our Refund Policy for Classroom Courses is as follows:

Classroom courses refer to the courses wherein enrolled candidates physically attend the training conducted at Online Idea Learning Centres.

  • If a cancellation is done by a candidate 7 days (or more) prior to the commencement of the course, 10% of the total paid fee will be deducted and the remaining amount will be refunded to the delegate.
  • If a cancellation is done by a candidate in less than 7 days from the commencement of the course, no refunds will be made.
  • In-case of any emergency or due to an unavoidable circumstance if “Online Idea Lab” cancels a course, 100% refund will be paid to the enrolled candidates within 2 working days from the date of cancellation.
  • If the enrolled candidate makes a cancellation then the refund amount will be processed within 7 working days from the date of cancellation.

Our Refund Policy for Online Courses is as follows:

Online Courses refers to the courses listed under online courses tab where you log in from your convenient location and attend the training online.

  • If a cancellation is done by a candidate 7 days (or more) prior to the commencement of the course, 10% of the total paid fee will be deducted and the remaining amount will be refunded to the delegate.
  • If a cancellation is done by a candidate within 7 days from the commencement of the course, no refunds will be made.
  • In-case of any emergency or due to an unavoidable circumstance if “Online Idea Lab” cancels a course, 100% refund will be paid to the enrolled candidates within 2 working days from the date of cancellation.
  • If the enrolled candidate makes a cancellation then the refund amount will be processed within 7 working days from the date of cancellation.

Our Refund Policy for Corporate Training is as follows:

If the trainee is opting for classroom/online/self-paced training then the policies on those will be applicable. If the training is being conducted by us at an onsite client location then the below terms and conditions apply.

  • Online Idea Lab, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollment, instructor illness or force majeure events (like floods, earthquakes, political instability, etc)
  • If you wish to cancel or postpone your booking, Online Idea Lab accepts all the Cancellation and/or Substitutions requests in the form of email only.
  • In-case of any emergency or due to an unavoidable circumstance if “Online Idea Lab” cancels an event 100% refund will be paid to the registered/enrolled candidates/delegates within 2 working days from the date of cancellation. Participants will be notified of the same at least 2 days before the scheduled start of the event.
  • If a cancellation is done by a delegate 7 days (or more) prior to the event, 10% of the total paid fee will be deducted and the remaining amount will be refunded to the delegate.
  • If a cancellation is done by a delegate in less than 7 days of the event, no refunds will be made.
  • Refunds will not be processed to participants who do not turn up or show up (i.e. if physically absent) at the corporate training sessions.
  • All refunds will be processed within 7 working days after the refund request is approved by Online Idea Lab.

Our Refund Policy for Higher Education Training is as follows:

If the trainee is opting for classroom/online/self-paced training then the policies on those will be applicable. If the training is being conducted by us at college or university location then the below terms and conditions apply.

  • Online Idea Lab, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollment, instructor illness or force majeure events (like floods, earthquakes, political instability, etc)
  • If you wish to cancel or postpone your booking, Online Idea Lab accepts all the Cancellation and/or Substitutions requests in the form of email only.
  • In-case of any emergency or due to an unavoidable circumstance if “Online Idea Lab” cancels an event 100% refund will be paid to the registered/enrolled candidates/delegates within 2 working days from the date of cancellation. Participants will be notified of the same at least 2 days before the scheduled start of the event.
  • If a cancellation is done by a delegate 7 days (or more) prior to the event, 10% of the total paid fee will be deducted and the remaining amount will be refunded to the delegate.
  • If a cancellation is done by a delegate in less than 7 days of the event, no refunds will be made.
  • Refunds will not be processed to participants who do not turn up or show up (i.e. if physically absent) at the training sessions.
  • All refunds will be processed within 7 working days after the refund request is approved by Online Idea Lab.

Our Refund Policy for Self-Paced Learning is as follows:

If the course you purchased is not what you were expecting, you can request for a refund within 7 days of your purchase of the course. No refund is due to you if you request it after the 7-days guarantee time limit has passed.

If you wish to discontinue our self-paced training, Online Idea Lab accepts all Cancellations and Refund requests in the form of email only.

At our discretion, if we believe you are abusing our refund policy, we reserve the right to ban your account and to restrict all future use of the Services. If we ban your account or disable your access to a course due to your violation of these Terms and Conditions, you will not be eligible to receive any credit or refund.

Paid Certifications

In a case wherein a third party website charges a certain fee to earn a certification provided by them, the student is required to pay the charges. Paid certifications are not inclusive of the course fees.

If you have any inquires, please write an email to us at [email protected]

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